New Orleans

What We Do

New Orleans’ technology sector is experiencing unprecedented growth and, consequently, a shortage of qualified workers. Current local demand is estimated between 7,000 and 9,000 jobs. Responding to this need, the City is expanding the Mayor’s Economic Opportunity Strategy to include technology training and hiring. By leveraging the Economic Opportunity Strategy’s existing infrastructure, the City is developing partnerships around vocational and non-traditional training such as MicroSoft and Cisco certification programs, coding “bootcamps” and online trainings to quickly prepare and connect job seekers to these high paying jobs of the future.

Adding these partnerships creates the starting point for a new pathway in the Strategy to careers in technology. Nevertheless, for increased prosperity to be realized, each training opportunity must be designed to result in a job. Accordingly, the City is partnering with a broad range of private sector industries requiring technology-based expertise – from the well-established IT firms and the newly launched tech startups to the hospitality and healthcare. The Strategy has been designed to demonstrate to business leaders that participation creates the potential to increase prosperity in New Orleans and also for their companies.

Resolving the shortage of qualified workers depends on reaching the most underrepresented communities. To facilitate this, we will engage grass-roots and community-based organizations to target non-traditional candidates who may have previously not been considered tech candidates. This engagement aims to raise awareness of the training and job opportunities being created but also helps job seekers reimagine themselves as potential candidates for the opportunities at hand.

For New Orleans to reach full potential, we must ensure no one is left behind. Mayor Landrieu’s Economic Opportunity Strategy seeks to introduce a new way of connecting all New Orleanians to the city’s economic growth through local training providers, social service agencies, anchor institutions and community advocates. Expanding the Strategy to include non-traditional technology training and hiring allows us to quickly prepare and connect job seekers to these high paying jobs of the future.

The City of New Orleans is also undertaking an effort to improve digital literacy and broadband adoption rates across the city. Understanding that Internet access is increasingly being thought of as a utility akin to power and water, it is critical for residents to be able to access this resource for effective participation in this 21st-century economy.

Additionally,  as schools modernize, educators are increasing requiring internet accessibility to complete homework assignments. Without access to this resource at home, our children fall victim to an increasing “homework gap” where they simply do not have the resources needed to complete assignments, leading to poor performance and related issues in school. Feedback from anchor and employment partners indicate a desire for an increased digital literacy rate in New Orleans. In conjunction with the HUD ConnectHome initiative, the City of New Orleans endeavors to improve broadband adoption rates and digital literacy as another means of increasing quality of life and economic viability of its residents.

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For more information about TechHire New Orleans, contact Bill Sabo.

LaShonda Hunter-Greenup

LaShonda Hunter-Greenup was working as a nail technician at a local day spa where she worked for 13 years. Having worked at various high-end spas and movie sets, she felt she had reached a point where she could not progress any further. She knew she wanted to provide a better life for her family, but she also wanted to feel challenged in her next career. So, she decided to return to college and pursue a degree in Information Technology.

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Rhyan Gautreaux

Rhyan Gautreaux, as with many youth, faced a number of difficult life circumstances leading to an interruption in his high school career. Still interested in achieving a high school diploma, he worked with a local service provider to finish his studies and obtain his GED.

Interested in technology, Rhyan was concerned he would not be able to enter the industry or be able to afford the advanced training the industry requires. Thankfully, Rhyan was introduced to Operation Spark.

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IT Labor Market Landscape

Below is a snapshot of the New Orleans labor market demand for IT talent. These are the most demanded skills and occupations from 12/6/15 to 2/3/16.
Sources: Burning Glass Technologies and Emsi (projection data)

Open IT Occupations


Concentrated Demand for IT

  • 40% New Orleans
  • 100% Nationwide

Top Skills

Baseline Skills

  1. Communication Skills
  2. Writing
  3. Organizational Skills
  4. Problem Solving
  5. Troubleshooting

Software and Programming Skills

  1. SQL
  2. JAVA
  3. Oracle
  4. Microsoft Office
  5. JavaScript

Top Occupations

Top 5 Occupations

  1. Software Developer / Engineer
  2. Computer Support Specialist
  3. Network / Systems Administrator
  4. Systems Analyst
  5. Network Engineer / Architect

Fastest Growing Occupations (2015-2020)

  1. Software Developers, Applications
  2. Software Developers, Systems Software
  3. Information Security Analysts
  4. Computer Network Architects
  5. Computer Systems Analysts

Community Partners

The following organizations are engaged and committing to making the New Orleans TechHire effort a success:

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Oschner Health Systems
Turbo Squid
Strategic Staffing Solutions
Tech Talent South
Delgado Community College
Youth Empowerment Project
Total Community Action
Xavier University of New Orleans